Conflict Resolution, Negotiation, Mediation & Presentation Weekend School – 7, 8 & 9 December 2018, Bologna Italy

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The Conflict Resolution, Negotiation, Mediation and Presentation

Workshops – 2018

7, 8 & 9  December 2018,

Bologna, Italy.


DAY 1 – Module 1 – Conflict Resolution and Management

  1. What is conflict
  2. Different types of conflict
  3. Positive and negative aspects of conflict
  4. Pro-active ways of dealing with conflict
  5. Choosing appropriate communication tactics when dealing with conflict
  6. Engaging external assistance in conflict management and resolution
  7. Intracultural and Intercultural aspects of conflict
  8. Exercising mindfulness in conflict resolution strategies
  9. Workshop exercise and feedback

DAY 2 – Module 2 – Negotiating Techniques for managing conflict

  1. Negotiating Effectively and identifying guidelines
  2. Demonstrating the process and principles of negotiating
  3. Language in negotiations
  4. Steps in negotiations from preparation to conclusion
  5. Negotiating an agreement in emails and the use of persuasive language
  6. Intercultural considerations in negotiations
  7. Handling problems and useful language to reach a negotiation
  8. Workshop exercise and feedback

DAY 3 – Module 3 – The Art of Mediation & Interpersonal Skills

  1. Overview of Mediation in the US, UK, EU and Italy
  2. What makes a good mediator
  3. Stages in Mediation Cycle
  4. The Language of Mediation
  5. Listening Skills
  6. Questioning Skills
  7. Mediation Strategies
  8. Managing Dirty Tricks
  9. Strategy for dealing with Challenging Behaviour

DAY 3 – Module 4 – Presentations in an intercultural environment

  1. Giving an effective presentation
  2. Referring to and describing visuals
  3. Using persuasive language
  4. Bringing it together
  5. How to deal with questions and interruptions from the audience
  6. How to deal with Q & A sessions
  7. How to create slides which are clear and easy to read
  8. Intercultural considerations in presentations
  9. Workshop: Presentation and feedback


To express your interest in this course complete the form below:-


Are you an accountant? Do you want to become a CPA ?

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pexels-photo-267582.jpegAre you an Italian ‘commercialista’ ?

Do you want to become a CPA ?

What are the requirements for becoming a CPA? 


The CPA scheme is an American qualification for accountants (commercialisti). The CPA scheme is run by the American Institute of Certified Public Accountants (AICPA). To become a CPA you must meet the requirements of the state where you wish to practice. The requirements are administered by the state boards of accountancy.

Generally speaking, to qualify you need to have:-

  1. Studied accountancy at a college or university;
  2. pass the CPA Examination, which consists of four (4) sections. These sections consist of (i) Business law and professional responsibilities; (ii) Auditing; (iii) Accounting and Reporting – Taxation, Managerial and Governmental and NFP Organisations
  3. Financial Accounting and Reporting – Business Enterprises.
  4. Have the professional work experience in public accounting.

Most state professional bodies require accountants to also do continuing professional development each year to ensure that they are up-to-date with the latest developments and know-how.

If you would like further information fill in the contact form below.

Corsi Preparazione Toles – 2018 (via Skype /Hangouts)

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1:1- Tutor privato or di Gruppo Corso on-line via SKYPE or Hangouts Il TOLES è l’unico esame di Legal English riconosciuto a livello internazionale. Anche in Italia è riconosciuto da numerose associazioni forensi e da alcune Facoltà di Giurisprudenza. L’esame permette non solo ad avvocati, praticanti e studenti di giurisprudenza ed economoa di certificare una comprovata abilità […]

via Corsi Preparazione esame TOLES – 2018 — TOLES Italia – Learn Legal English and US & UK Common Law

Common Law and Legal English Weekend for the International Practitioner – Bologna, 1-3 June 2018

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judge-1024x683Today’s practitioners, whether operating domestically or internationally, are required to know how the law from other jurisdictions impacts on their client’s business affairs.

Whether the client is located in the US or UK or in Europe, a practitioner needs to understand the fundamental elements of these legal systems in order to protect and or defend their client’s business.

This weekend school has been specifically developed to assist practitioners to understand the basic requirements of the common law system in the US and UK.

The first part of the course will start with an introduction to common law system of law and look at how the common law system developed.

The second part of the course will involve the study of various areas of common law in the UK and contracted to the US system. We will study contracts law, torts law, the impact of equity, remedies available for breach.

The third part of the course will focus on the impact of the conflict of laws (private international law). How does this operate in the areas of tort, contract, property and so on and transactions which contain a foreign element.For example, conflict of laws issues will arise if proceedings are contemplated in London in respect of a contract involving a party in Italy seeking to recover damages for breach of a contract governed by the law of Italy.

The fourth part of the course will look at civil litigation procedure from studying the legal institutions, and the civil procedure rules including discovery, interrogatories, affidavits.

The final part of the course will involve a negotiation of a dispute where participants will have the chance to role play in the negotiation. At the conclusion of the negotiation, the participants will also be drafting terms of settlement for the matter.

The topics to be covered in this course are:-

1. Introduction to the common law system in the UK and US and terminology

2. Contracts law and terminology in the UK and US and the international sale of goods (Vienna Convention)

3.  Torts law and terminology in the UK and US

4. Equity law in the UK and terminology

5. Remedies and damages in the US & UK for breach of contract and torts

6. Law of contract – forum of competent jurisdiction and the law of the contract

7. The Impact of private international law on commercial transactions; Applicable Law, Court of Competent Jurisdiction.

8. Commencing proceedings and civil litigation procedure including discovery, interrogatories, affidavits.

9. Dispute Resolution and the art of negotiation

10. Case study – participants will role play in the negotiation and draft terms of settlement for the matter.

For further details, fill in the attached contact form:-

Formazione – Lavoro Autonomo-100% deducibili

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Lavoro autonomo? Partita IVA?

Lo sapevi che i costi che sostieni per la tua formazione sono 100% deducibili.

Art 9 Legge 81/2017 Jobs Act provede la deducibilita’ delle spese di formazione e accesso alla formazione permanente.

«. Sono integralmente deducibili, entro il limite annuo di 10.000 euro, le spese per l’iscrizione a master e a corsi di formazione o di aggiornamento professionale nonche’ le spese di iscrizione a convegni e congressi, comprese quelle di viaggio e soggiorno. Sono integralmente deducibili, entro il limite annuo di 5.000 euro, le spese sostenute per i servizi personalizzati di certificazione delle competenze, orientamento,ricerca e sostegno all’auto-imprenditorialita’, mirate a sbocchi occupazionali effettivamente esistenti e appropriati in relazione alle condizioni del mercato del lavoro, erogati dagli organismi accreditati ai sensi della disciplina vigente.’».

Non aspettate. Approffitate subito.

Visitate il sito Toles Intensive Training – Bologna (Dec 2017 – Jan 2018)

o compilare il modulo 




Negotiations can lead to liability …beware…

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Are you negotiating contracts ? Do you know how to avoid liability during negotiations ?

You could find yourself not only bound in contract but liable for representations made during negotiations even if you have not signed an agreement or even written the agreement out.

So how can you avoid liability during negotiations ? How does this situation work in your jurisdiction.

Leave your comments below.





Verona: Negotiation and Mediation Legal Course

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Coming to the last lesson in this cycle of lessons on Negotiation and Mediation. Tomorrow we will be speaking about all the soft skills a practitioner needs to have to bring about the most optimal results.

If you would like details about this course, fill in the form below.